Job Satisfaction of the Employees of the General Insurance Companies in Bangladesh

  • Mohammad Jashim Uddin Lecturer, Department of Finance and Banking, Comilla University, Comilla-3506, BANGLADESH
  • Md. Masud Chowdhury Assistant Professor, Department of Finance and Banking, Jatiya Kabi Kazi Nazrul Islam University, Trishal, Mymensingh-2220, BANGLADESH
  • Masuma Yasmin Lecturer, School of Business, Central Woman’s University, Mission Road, Dhaka-1203, BANGLADESH
  • Aklima Akter MBA Student, Department of Accounting & Information Systems, Comilla University, Comilla-3506, BANGLADESH
Keywords: Job Satisfaction, Public sector, Private sector, Employees, Influencing factor, General Insurance Companies


This study investigates the employees’ job satisfaction of general insurance companies in Bangladesh. A questionnaire was utilized to collect primary data from both public and private general insurance companies. The first part of the questionnaire comprises of the demographic profile of the respondents and the last part indicates the key measuring variables on a Likert scale ranging from 5 (strongly agree) to 1 (strongly disagree) of job satisfaction. The total number of respondents for this study was 385. 74.80 percent of the total respondents have taken from the private general insurance companies, and the remaining percentage from the public general insurance company. 70 percent of the total respondents were male respondents, and 30 percent of the total respondents were female respondents. Factor analysis and correlation matrix have been conducted to analyze the collected data. This study postulates that employees of general insurance companies have positive as well as negative feelings. Three factors reflect positive feelings toward their jobs. These factors are pay and promotional potential, the well-organized chain of command and general working condition. On the other hand, two factors are responsible for negative feelings. These factors are poor team spirit and poor job security. This paper also advocates some recommendations to maximize the positive feelings and to minimize the negative. The proper higher authority should ensure participating decision method to take any decision, the fair delegation, and direct relationship with sub-ordinates to enhance the team spirit for minimizing the dissatisfaction of the employees and should ensure the job security of the employees to get their best effort to achieve the organizational goal.



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How to Cite
Jashim Uddin, M., Chowdhury, M. M., Yasmin, M. and Akter, A. (2016) “Job Satisfaction of the Employees of the General Insurance Companies in Bangladesh”, Global Disclosure of Economics and Business, 5(1), pp. 7-18. Available at: (Accessed: 14October2019).