The Impact of Globalization on Intercultural Communication and Education: A Qualitative Study
DOI:
https://doi.org/10.18034/abcjar.v14i1.793Keywords:
Globalization, Intercultural Communication, Education, Online Learning, Cultural Diversity, Multilingualism, Digital Divide, Curriculum Internationalization, Cross-Cultural UnderstandingAbstract
Globalization has profoundly transformed the dynamics of intercultural communication and education, creating both opportunities and challenges in our increasingly interconnected world. This qualitative study examines the impact of Globalization on cultural interaction, technological advancements, and educational reform. Drawing on document analysis, semi-structured interviews, and focus group discussions with educators, communicators, and policymakers from diverse backgrounds, the study reveals that Globalization promotes cross-cultural understanding and collaboration but also raises concerns about cultural homogenization, inequality, and miscommunication. The findings are organized into three principal themes: the effects of Globalization on intercultural communication, its implications for global educational systems, and the opportunities and challenges it poses for inclusiveness and cultural preservation. The transformative role of technology—particularly social media and video conferencing—is highlighted for its capacity to enhance global connectivity, while also exposing communication barriers and marginalizing non-English speakers. In education, Globalization has led to curriculum internationalization and the expansion of online learning, democratizing access but also widening the digital divide and reinforcing Western-centric models. The study concludes with recommendations to balance the benefits of Globalization with the preservation of cultural diversity and equity. These include promoting multilingualism, integrating local knowledge into global curricula, and addressing technological gaps. This research provides actionable insights for educators, policymakers, and communicators to navigate the complexities of Globalization and foster a more inclusive and culturally sensitive global society.
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Copyright (c) 2025 Farjana Soriya Enny, Motia Mannan, Tarekol Islam Maruf
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