Quality Higher Education and Students’ Perception: A Study on Private Universities of Bangladesh
DOI:
https://doi.org/10.18034/gdeb.v2i1.190Keywords:
Higher education, Private University, Students’ perceptionAbstract
This is a pragmatic study conducted to explore the quality higher education and students’ perception towards the private universities in Bangladesh. This study examines the relationship between the quality higher education and students’ perception using a structured questionnaire. A total number of 500 senior undergraduate and graduate level students from ten selected private universities in Bangladesh were taken as sample for conducting the study. The finding of this study discloses that the quality higher education is a dynamic factor that ensures the students’ perception. It also shows that quality higher education can create positive students’ perception towards the private universities in Bangladesh. Reliability, Responsiveness, Competence, Tangibility, Courtesy, Goodwill & Image, Empathy, Security and Costs are the dimensions of quality higher education. To quantify the variables a five point “Likert- type” scale has been used in this paper. The researcher conducted various analyses such as Multiple Regression Analysis, Descriptive Analysis, and ANOVA and identified a numerous key findings as to the students’ perception towards the quality higher education.
JEL Classification Code: I20; I23
Metrics
Downloads
References
Abouchedid. K and Nasser, R. (2002), “Assuring quality service in higher education: Registration and advising attitudes in a private university in Lebanon”, Quality Assurance in Education, 10(4):198–206 DOI: https://doi.org/10.1108/09684880210446866
Alves. H and Rapos. M (2010), “The influence of university image on student behavior”, International Journal of Educational Management, 24(1), 73 – 85
Andaleeb, S.S. (2003). Rejuvenating the Nation’s Higher Education System. Proceeding of the workshop organized by international University of Business Agriculture and Technology, Dhaka, Bangladesh
Beaver, W. (1994), “Is TQM appropriate for the classroom?”, College Teaching, 42(3), 111-15 DOI: https://doi.org/10.1080/87567555.1994.9926837
BDNEWSCORNER 2012, ‘UGC approved private university list in Bangladesh’, 22 January viewed on 20 may2012, http://bdnewscorner.com/ugc-approved-private-university-list-in-Bangladesh
Cubillo José María, Sánchez Joaquín, Cerviño Julio, (2006) "International students' decision-making process", International Journal of Educational Management, 20(2), 101-115
Cuthbert,P (1996), “Managing service quality in H.E: is SERVQUAL the answer?” Managing Service Quality Vol. 6(3), 31-35 DOI: https://doi.org/10.1108/09604529610115858
Deming W.E (2000), “The New Economics: For industry Government, Education”, MIT Press, Cambridge, MAHigher Education”, Journal of Managing Service Quality, 48-56.
Ewing, B. T. (1995). The World Bank Review. Priorities and strategies for education, vol 16, Washington, DC: The World Bank.
Khan R. H., A. H. A. M. Mridha. (2009). BRAC University Journal. Higher Education in Private Universities: A Study on Female Students’ Enrollment Behavior. Available: http: //www.google.com/ (May30 2012 at 5.50pm).
Naser M. A. (2010). Education Quality of Private Universities in Bangladesh: faculty resources and infrastructure perspective. Available: http: //www.google.com/ (May30 2012 at 5pm).
Mamun, M. Z.and Das, S: “Total Quality Management for Non-Government Universities of Bangladesh” Proceedings of Annual Convention of Bangladesh Society for Total Quality Mnagement in Association with Department of industrial and Production Engineering, BUET, Dhaka, December 3-4, 1999, pp. 23-29, 1999.
The Daily Prothom Alo 2010, ‘Shikha Montrolay Breif: 22 Bishwabidyalayke Lal Shanket’, 13th December,2010.
Zahid, J. R. Chowdhury G.M.and Sogra J. (2000) “Present Status and Future Direction of Business Education in Bangladesh” Journal of Business Administration, 26, pp. 11-24.
--0--
