Job Satisfaction of Commercial Bank Employees in Bangladesh: An Empirical Study
DOI:
https://doi.org/10.18034/abcjar.v5i2.59Keywords:
Job Satisfaction, Bank Employees, Human Resources, BankAbstract
The progress of any organization is absolutely dependent on the skillful utilization of its human resources. It is not a machine but man – thoroughly motivated and completely dedicated that helps a firm’s profit curve soaring upward. Human resources are the only strategic resources that can make a notable difference between two or more firms in respect of their goal-attainment. Job satisfaction of employees has been recognized now-a-days as a pre-requisite for achieving the organization’s goals. In fact, it makes a significant contribution towards enhancing the firm’s overall performance. It is well accepted that the higher the level of job satisfaction of employees, the greater is the contribution of employees to the organization. The present paper seeks to analyze job satisfaction of bank employees in Bangladesh. It focuses on the relative importance of job satisfaction factors and their impact on the overall job satisfaction of employees. In this study the Minnesota Satisfaction Questionnaire (MSQ- Long Form) was used in measuring satisfaction levels of 20 job facets and general job satisfaction. While tackling the issue addressed in the study relevant statistical tools and techniques were applied at appropriate places. The study revealed that the majority of the respondents were found satisfied with their jobs. It also observes that all job-related variables had a positive influence on the job satisfaction.
Downloads
References
Ahmed AAA and Dey MM. 2009. Bank Loan Officers' Perceptions of Corporate Financial Disclosure in the Banking Sector of Bangladesh: An Empirical Analysis, CIIT Proceedings 2nd CBRC. Lahore, Pakistan: COMSATS Institute of Information Technology.
Ahmed AA, Khan W and Siddique MN. 2011. Banking Sector HR Practices on Perceived Employee Performance: A Case of Bangladesh Prime Magazine, 31, 8-12.
Ahmed AA. 2009. The Effect of Timeliness Regulation of Corporate Financial Reporting: Evidence from Banking Sector of Bangladesh Accounting and Management Information Systems, 8, 216 - 235.
Ahmed, S., Khalil, B., Rashed, C. A. A., Iqbal, M., & Ferdoushi, N. 2012. Effects of Some Selected Factors on Job Satisfaction in Public Banking. IOSR Journal of Business and Management (IOSR-JBM). 5(3), 41-46.
Aloysius, S. M. C. M. 2012. The Demographic Variables and Their Impact on Job Satisfaction of Bank Employees, Proceedings of the Abstracts of Jaffna University International Research Conference (JUICE2012), 32-41.
Bader, H. A. M., Hasim, I. H. M., & Zaharim, N. M. 2013. Job Satisfaction among Bank Employees in Eastern Libya. American International Journal of Social Science. 2(1), 30-44.
Brafield, A. H., & Crocket, 1955. Employee Attitudes and Performance. Psychological Bulletin, 52, 396-428.
Fisher, A. A., Laing, J. E., & Strocker, J. E. 1998. Handbook for Family Planning, Operation Research Design in Sampling. Population Council, 40-45.
Hakim, M. (2015). Organizational Culture and Job Satisfaction in Bank: Perceptions and Reactions of Employees.Global Disclosure of Economics and Business, 4(2), 167-180. Retrieved from http://i-proclaim.my/archive/index.php/gdeb/article/view/92
Hanif, M. F. & Kamal, Y. 2009. Pay and Job Satisfaction: A Comparative Analysis of Different Pakistani Commercial Banks Shaheed Zulfikar Ali Bhutto Institute of Science & Technology (SZABIST). ISLAMABAD Paper presented in 9th National Research Conference held on 25th June 2009 at SZABIST, ISLAMABAD.
Hossain, M. M. 2000. Job Satisfaction of Commercial Bank Employees in Bangladesh: A Comparative Study of Private and Public Sectors. Indian Journal of Industrial Relations. 35(3), 347-361.
Islam, J. N., Mohajan, H. K., & Datta, R. 2012. A Study on Job Satisfaction and Morale of Commercial Banks in Bangladesh. Int. J. Eco. Research.153-173.
Islam, J. N., Mohajan, H. K., Datta, R. 2012. A Study on Job Satisfaction and Morale of Commercial Banks in Bangladesh. Int. J. Eco. Research.153-173.
Islam, N. & Saha, G. C. 2001. Job Satisfaction of Bank Officers in Bangladesh, ABAC Journal, Thailand, 21(3), 62-74.
Jashim Uddin, M., Chowdhury, M., Yasmin, M., & Akter, A. (2016). Job Satisfaction of the Employees of the General Insurance Companies in Bangladesh. Global Disclosure of Economics and Business, 5(1), 7-18. Retrieved from http://i-proclaim.my/archive/index.php/gdeb/article/view/77
Khan, A. R. 2013. Bank Management: A Fund Emphasis. Mirpur, Dhaka: Brother Publication’s.
Khan, R. I., Aslam, H. D., & Lodhi, I. 2011. Compensation Management: A Strategic Conduit towards Achieving Employee Retention and Job Satisfaction in Banking Sector of Pakistan. Macro think Institute, International journal of human resource studies. 1(1), 89-97.
Kumar, D., Hossain, A., & Gope, M. (2015). Role of Micro Credit Program in Empowering Rural Women in Bangladesh: A Study on Grameen Bank Bangladesh Limited. Asian Business Review, 3(4), 114-120.
Kumar, D., Hossain, M., & Jebin, A. (2016). Organizational Commitment among the Employees of NGOs in Bangladesh: An Empirical Study. American Journal of Trade and Policy, 3(2), 55-60.
Locke, E. A. 1976. The Nature and Causes of Job Satisfaction. In M. D. Dunnette (Ed.), The Handbook of Industrial and Organizational Psychology, 1297-1349, Chicago, IL: Rand.
Mojumder, M. T. H. 2012. Human Resource Management Practices and Employees Satisfaction towards Private Banking Sector in Bangladesh. International Reviews of Management and Marketing. 2(1), 52-58.
Nasima, M., & Alam, N. (2015). Job Satisfaction among Female Faculties of Different Public and Private Universities in Bangladesh: A Comparative Analysis. ABC Journal of Advanced Research, 4(1), 17-26. Retrieved from http://i-proclaim.my/archive/index.php/abcjar/article/view/197
Norman, H. Nie. 1975. Statistical Package for the Social Sciences. New York: McGraw- Hill International Edition.
Nunnally, J. C. 1978. Psychometric Theory (2nd ed.), New York: McGraw Hill Company.
Shrivastava, A., & Purang, P. 2009. Employee Perceptions of Job Satisfaction: Comparative Study on Indian Banks. Asian Academy of Management Journal. 14(2), 65-78.
--0--
Downloads
Published
Issue
Section
License
How to Cite
